Residential
Service & Maintenance Agreement

Let Computer Consulting & Services cater to all your computer needs right in the convenience of your own home. Don't stress over the hassles of taking your computer to a repair shop; leave your computer right where it is and let us come directly to you!

Time and Material Rates

CSS offers all customers the option of selecting just a T&M rate for IT service at $129.00 per hour. Travel time may be an additional charge.

Contact Computer Consulting & Services for exact coverage details.

We invite and encourage you to contact your current service provider or our competitors and compare similar pricing models.

Computer Consulting & Services also offers 2 different types of service contracts.

Prepaid Block of Hours Service Plan

The Full Service with Service level Agreement (SLA) plan is a prepaid block of hours that you can use however you wish ideal for the home office or home system. As you need support, we will deduct hours from your pool of available hours. These hours can be used for any CCS Service, whether it is for Information Technology advice, service, upgrades or installation or any other service CCS offers.

Prepaid Annual Service Plan

The Annual Contract Plan with Service Level Agreement (SLA) consists of prepaid monthly service hours used for technical support and monthly maintenance. This plan is ideal for giving your home users technical support as well as having your network maintained on a monthly basis.

CCS can add a Service Level Agreement (SLA) to Residential contract customers to assure prompt timely service, and get you network or wireless network up and running again. SLA plans are negotiable at time of contract in 1 hour, 4 hours and 24 hour time periods.